Terms & conditions

Terms & Conditions

These Terms and Conditions govern your access to and use of the Payfinity platform, including any related applications, services, payment cards, and digital asset functionality provided through our website or mobile applications.

By creating an account or using any Payfinity services, you agree to comply with these Terms. If you do not agree with any part of these Terms, you should not use the Payfinity platform or services.

Payfinity provides a platform that enables users to access financial services, including digital asset spending, payment cards, and related account features through integrated payment networks and financial partners. Availability of certain services may vary depending on jurisdiction and regulatory requirements.

Users are responsible for ensuring that their use of the Payfinity platform complies with all applicable laws and regulations in their country of residence.

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What are the terms for Payfinity accounts?

To use Payfinity services, you must create an account and provide accurate and complete information during the registration process. You agree to keep your account information up to date and maintain the security of your login credentials.

Payfinity may require identity verification and compliance checks as part of its Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations. Failure to complete required verification may result in limitations or suspension of account access.

You are responsible for all activity that occurs under your account. If you suspect unauthorized use of your account, you must notify Payfinity immediately.

Payfinity reserves the right to suspend, restrict, or terminate accounts that violate these Terms, applicable laws, or regulatory requirements.

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Rules & prohibide usage of Payfinity accounts

You agree not to use the Payfinity platform for any unlawful or prohibited activities. The following activities are strictly prohibited:

• Using the platform for fraudulent, illegal, or deceptive activities
• Engaging in money laundering, terrorist financing, or other financial crimes
• Attempting to gain unauthorized access to other user accounts or platform systems
• Circumventing security controls or identity verification procedures
• Using the Payfinity platform in violation of applicable financial regulations

Payfinity reserves the right to investigate suspicious activity and cooperate with law enforcement or regulatory authorities where required.

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Privacy Policy

Payfinity is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through the Payfinity platform.

We collect personal information necessary to provide our services, comply with legal obligations, improve platform functionality, and ensure security. This may include identification information, transaction data, device information, and other relevant account details.

Your information may be shared with trusted service providers, payment networks, and regulatory authorities where required to provide services or comply with legal obligations.

Payfinity implements appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

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Cookies & tracking tech

Payfinity uses cookies and similar technologies to improve platform performance and enhance user experience.

Cookies help us understand how users interact with the platform and allow us to optimize features, security, and functionality.

We may use cookies and tracking technologies for the following purposes:

• Ensuring the proper operation of the platform
• Improving performance and usability
• Analyzing platform usage and service improvements
• Supporting security and fraud prevention measures

Users may control or disable cookies through their browser settings, although doing so may affect certain platform functionality.

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User Policy

By using the Payfinity platform, you agree to follow all platform policies, applicable laws, and responsible usage standards.

Users must ensure that their activities on the platform remain lawful, transparent, and compliant with all relevant financial regulations.

Payfinity may monitor platform activity to ensure compliance, prevent fraud, and maintain platform integrity.

Failure to comply with user policies may result in account restrictions, suspension, or termination.

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Rules of good conduct with Payfinity

Users are expected to use the Payfinity platform responsibly and respectfully. The following conduct guidelines apply to all users:

• Provide accurate and truthful information when creating and maintaining your account
• Maintain the confidentiality of your login credentials
• Respect the rights of other users and the integrity of the platform
• Avoid any activity that may disrupt, damage, or compromise the Payfinity platform

Payfinity reserves the right to take appropriate action against users who violate these rules, including restricting access to services or permanently terminating accounts.